Frequently asked Questions

What materials are used to make Karma Totes?

Karma Totes are made from sustainable materials such as canvas, upcycled denim, jute, and juco. These materials are chosen for their durability and ecofriendly properties.

Why is canvas considered an eco-friendly material for bags?

Canvas, typically woven from cotton, linen, or hemp, is known for its strength and durability. This longevity reduces the need for frequent replacements,
helping to minimize waste and consumption.

How does upcycled denim contribute to sustainability?

Upcycled denim repurposes old jeans into sturdy tote bags, preventing waste and reducing the environmental impact associated with producing new denim. Denim’s robustness makes it ideal for carrying significant weight.

What are the benefits of using jute and juco for tote bags?

Jute is a biodegradable and eco-friendly fiber that requires minimal processing, resulting in little to no environmental damage. Juco, a blend of jute and cotton, combines the best qualities of both materials, making it durable and
sustainable.

What are the benefits of using canvas and upcycled denim for tote bags?

Canvas is a strong and durable fabric that reduces the need for frequent replacements, minimizing waste. Upcycled denim repurposes old jeans, preventing waste and reducing the environmental impact of producing new denim.

How do Karma Totes contribute to a greener future?

By using sustainable textiles like canvas, upcycled denim, jute, and juco, Karma
Totes creates high-quality, stylish products that reduce environmental impact
and promote sustainability.

How can I support the artisans behind Karma Totes?

You can support the artisans by purchasing Karma Totes, spreading the word about their mission, placing corporate orders, donating to their cause, volunteering your skills, or collaborating on special projects.

What is the impact of jute production on the environment?
  • Biodegradability and Recyclability: Jute fiber is 100% biodegradable and
    recyclable, making it an environmentally friendly option.
  • Carbon Appropriation: A hectare of jute plants can absorb about 15 tons of carbon dioxide and release 11 tons of oxygen during its growth cycle1. This helps in reducing greenhouse gases in the atmosphere.
  • Soil Enrichment: Jute cultivation enriches the soil’s fertility, especially when
    used in crop rotations. This practice helps maintain soil health and supports sustainable agriculture.
  • Minimal Chemical Use: Jute is typically grown without the need for harmful pesticides and chemical fertilizers, reducing the environmental impact of its cultivation.
  • No Toxic Emissions: When disposed of jute does not emit any hazardous gases, promoting a greener and healthier environment.
Can I customize my Karma Tote?

Yes, Karma Totes offers various customization options including material choices, design and print options, and different sizes and shapes to meet your specific needs and preferences.

How can I place an order for customized Karma Totes?

To place an order for customized Karma Totes, visit their website, select your preferred bag style, size, and material, explore customization options, upload your design, specify the quantity, review your order, and complete the checkout process.

What customization options are available for Karma Totes?

Karma Totes offers various customization options, including different printing methods (screen printing, digital printing, embroidery), colors, and additional features like inner pockets or zippers. You can also have your company’s logo and branding elements printed on the bags.

What steps should I follow to ensure my design meets the required specifications for customization?

When uploading your design, logo, or artwork on the Karma Totes website, ensure it meets the required specifications for the best results. If you have any questions or need assistance, you can contact Karma Totes’ customer support for help.

Are there any limited-edition designs available from Karma Totes?

Yes, Karma Totes occasionally releases limited-edition designs that showcase unique patterns, materials, and craftsmanship. These special editions often highlight traditional Indian weaving techniques and rare fabrics, making each bag a collector’s item.

Can I order a single customized bag or only in bulk?
  • You can order a single customized bag from Karma Totes! While the company
    offers bulk order options for corporate events and promotions, they also cater to individual customization requests. If you have a specific design or idea in mind, we can create a unique, personalized tote just for themselves.
  • If there are any requirements or assistance needed with the
    customization process, Karma Totes’ customer support team is always ready to help.
Do you offer any leather options for customization?

Karma Totes is committed to sustainability and environmental responsibility, which means we avoid using animal skins and harmful substances in our products. However, we have leather alternatives that are biodegradable – coconut leather, banana leather, bio leather etc.

How can I place an international order with Karma Totes?

To place an international order, visit the Karma Totes website, select your desired products, and proceed to checkout. During the checkout process, you can enter your international shipping address and choose the appropriate shipping method.

What are the shipping costs for international orders?

Shipping costs for international orders vary depending on the destination and the weight of the package. The exact shipping cost will be calculated and displayed during the checkout process.

How long does it take for international orders to be delivered?

Delivery times for international orders depend on the destination country and the chosen shipping method. Typically, international deliveries can take anywhere from 7 to 21 business days. You can track your order using the tracking information provided once your package is shipped.

Are there any customs duties or taxes for international orders?

International orders may be subject to customs duties, taxes, and other fees imposed by the destination country. These charges are the responsibility of the recipient and are not included in the purchase price or shipping cost. It’s advisable to check with your local customs office for more information on potential charges

What should I do if I receive an incorrect or damaged item?

Contact us within 7 days of receiving your shipment with a detailed description of the issue and photos of the damage, if applicable. We'll gladly accept returns and issue full refunds for items that are incorrect or damaged during shipping.

Can I cancel my order?

Yes, you may cancel your order before production begins for a full refund. Once production has commenced, cancellation charges may range up to a 50% restocking fee depending on the stage of production

How do I initiate a return?

Please contact our customer service team via email at contact@karmatotes.com within the specified timeframe. Our team will review your request and provide you with a Return Merchandise Authorization (RMA) number and instructions on how to return the items.

Who is responsible for return shipping costs?

You are responsible for securely packaging and returning the items to our designated address. We recommend using a trackable shipping service with insurance for your protection. Return shipping costs will be your responsibility unless the return is due to an error on our part.

Are there any items that cannot be returned?

Customized products cannot be returned or exchanged as they are uniquely tailored to your specifications. All sales on customized products are final. Items showing signs of wear and tear, or misuse are also not eligible for return.

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